The Vietnam Veterans Keith Payne VC Hostel has operated on the New South Wales central coast for the past 16 years. With 56 veteran residents, the hostel is an excellent example of how the iCare Solution can have a significant impact on the bottom line of a residential aged care facility.

Since implementing iCare in May 2006, resident documentation has been significantly enhanced. This has resulted in an amazing 35% increase in government subsidies. RCS audits have also significantly improved, due to the quality of the data that is now captured.

"We couldn't be happier with iCare. Our funding levels have increased due to the accuracy of the documentation that we are now able to collect. Importantly, our staff has embraced iCare and all that it has to offer. We are now looking to enhance the options that we enjoy under iCare and are confident that this will give us even more advantages in the future," Justin Dover concluded.