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Clinical and Care Management

Improve your level of operational efficiency while managing compliance risk

iCare’s Clinical and Care Solution provides a complete software solution for the administration, documentation and caring of residents in an aged care facility. With iCare you can:

Reduce duplication and documentation

By automating specific processes, iCare’s solution decreases the time taken to perform critical tasks. For example, when accident related information is initially recorded, relevant excerpts will be automatically sent to other areas according to your organisational business rules so staff will spend less time on documentation without compromising its quality.

Maximise Government funding

iCare’s ACFI module provides a convenient calculator that will show you exactly what level a resident is on so you know how much funding you will receive. The module electronically links all supporting evidence to your ACFI Appraisal reducing the time an appraisal takes to complete and the chance that it may be rejected.

Provide staff with user friendly tools that improve productivity

The aged care industry has issues with attraction and retention of nursing and care staff. By providing your staff with modern tools, such as iCare’s Clinical and Care Solution, you will improve work satisfaction by minimising the frustrations that occur when operating a paper-based system.

Enhance corporate governance

By centralising information across your business, iCare’s solution provides relevant stakeholders with real time access to information. Dashboard reports displaying clinical indicators specific to a user are updated in real time, allowing you to monitor, control and improve business processes to ensure compliance.

Streamline processes and create transparency

Nursing and care staff will have all the information pertaining to a resident at their fingertips improving their ability to make the right decision about the best care path for a resident.


“iCare allowed us to enjoy, being a smaller facility in regional Australia, the same tools the larger facilities have access to.”
Mary Henry, Facility Manager, Cedar Place Aged Care Facility
UnitingCare Ageing
Completed the largest implementation, on time and under budget, to unify a highly decentralised organisation to achieve a consistent approach to electronic documentation and care practices using iCare.