Issue 17
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Has ACFI secured our future? - iCare’s report
iCare recently surveyed our customer base in regards to ACFI 20 months since its implementation and replacement of RCS. Over 100 survey
responses were collected.
The results were used to form a presentation iCare gave at the Aged Care Association of Australia’s 28th Annual Congress last week.
The presentation focused on perspective of those working in the aged care industry on ACFI.
In order to share the results with those who were unable to attend the presentation, iCare has prepared the following detailed report
of the responses which outlines the benefits and challenges the aged care industry is experiencing when using ACFI and online claiming.
So had ACFI secured our future? Click here to download the report and find out.
If you have any feedback or questions please contact Lauren Murphy at murphyl@icare.com.au
Kind regards,
Chris Gray
Managing Director
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